Shipping and return policies for metaphysik

Shipping Info

WITHIN GERMANY ---

Sent via GLS, DHL and Deutsche Post.

✚ 1 to 10 vinyl records = 6 EUR

Small items such as cassettes, t-shirts, bags
✚ Up to 2 small items  = 3 EUR (+€1,50 ✚ registered mail)
✚ More than 2 items = 6 EUR (tracking incl.)

WITHIN EUROPE

Europe sent via GLS & DHL

✚ Up to 2kg = 11 EUR
✚ Zines & booklets = 4 EUR


REST OF THE WORLD ---

International via DHL

Parcels are sent without insurance nor tracking number. If you wish to add a tracking number please specify this during checkout by adding 4 EUR to your order or write an email and we will take it from there.

✚ 1 record to 2kg = 18 EUR
✚ Up to 2 small items such as cassettes, t-shirts, bags = 11 EUR
✚ More than 2 small items = 18 EUR
✚ Zines & booklets = 4 EUR


SWITZERLAND & UK ---

Sent via DHL

Parcels are sent without insurance nor tracking number. If you wish to add a tracking number please specify this during checkout by adding 4 EUR to your order or write an email and we will take it from there.

✚ 1 record to 2kg = 14 EUR
✚ Up to 2 Small objects such as cassettes, t-shirts, bags = 9 EUR
✚ More than 2 small items = 14 EUR
✚ Zines & booklets = 4 EUR


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NO PAYPAL? NO WORRIES! OTHER PAYMENT METHODS:

Bank transfer, write me a message with your order and postal code/location.

WISE is also accepted.




**Return Policy**




WITHIN GERMANY ---

Damages and losses are covered by the basic insurance included by the postal service(s).

If you fail to pick up your order and your order is returned. The fees to reship the goods are covered by the buyer.

REST OF THE WORLD ---

All sales are final unless the wrong item was sent. Damages and losses are covered by the buyer.

Return Policy

WITHIN GERMANY ---

Damages and losses are covered by the basic insurance included by the postal service(s).

If you fail to pick up your order and your order is returned. The fees to reship the goods are covered by the buyer.

REST OF THE WORLD ---

All sales are final unless the wrong item was sent. Damages and losses are covered by the buyer.